Experts-conseils en
transport en commun
Public Transit
In communities large and small, public transit is the backbone for ensuring access for all citizens to day-to-day needs and new opportunities. WATT’s transit team provides comprehensive transit consulting services that not only plan for and design new routes and infrastructure, but also help your own team to get transit improvements on the road.
From Plan to Reality.
We’ll Get You There.
Transport en commun
Le transport en commun est l’épine dorsale des communautés, grandes et petites. Il permet à l’ensemble des citoyens de se déplacer, de répondre à leurs besoins quotidiens et de profiter de nouvelles possibilités. L’équipe spécialisée en transport en commun de WATT fournit des services-conseils complets de planification et de conception de nouveaux itinéraires et de nouvelles infrastructures. Cette équipe aide également sa clientèle à apporter des améliorations concrètes aux services.
Need extra support? WATT’s transit specialists are here to help. We work alongside your own staff to provide the extra people and expertise when you need us most. With a particular knack for maximizing service in small and mid-sized systems, WATT’s transit team is a great fit to become an extension of your own.
We provide highly experienced transit schedulers on an on-call basis to:
- Create new schedules
- Develop revised driver shifts
- Assess how fleet electrification will impact vehicle assignments
- Provide mentoring to your own new scheduling staff
We also provide ongoing scheduling assistance to:
- Support seasonal Operator sign-ups (vehicle blocking, runcutting, and rostering)
- Export the resulting files to customer information and operations
We also help you tackle transit planning issues of all sizes, including:
- Assessing the viability for on-demand transit
- Developing route change options
- Undertaking mapping analysis
- Determining how best to integrate transit with walking, cycling, and other mobility networks
Pay-as-you-go! Our on-call contract lets you use and pay for our services as needed; meaning we help you easily adapt to the changing nature of your system.
Services sur demande de planification et de programmation des horaires
Votre équipe interne a besoin de renfort? Les spécialistes en transport en commun de WATT sont prêts à vous venir en aide. Nous travaillons aux côtés de votre propre personnel pour vous fournir une expertise supplémentaire. L’une de nos spécialités est l’optimisation des systèmes de petite et de moyenne taille. Les spécialistes de WATT deviennent un prolongement de votre équipe.
Nos planificateurs d’horaires hautement expérimentés sont en mesure de répondre à plusieurs besoins de façon ponctuelle :
- Aménager de nouveaux horaires
- Modifier les horaires des chauffeurs
- Déterminer l’impact d’une électrification de la flotte sur les affectations
- Accompagner le personnel nouvellement embauché
Nous soutenons également notre clientèle de façon continue :
- Faciliter les embauches et affectations de chauffeurs saisonniers (assignation des véhicules, découpage des horaires et établissement des horaires de travail)
- Intégrer les données aux systèmes d’information et de gestion du client
WATT répond aux enjeux de planification du transport en commun, peu importe leur envergure :
- Examiner la viabilité de services de transport sur demande
- Proposer des modifications aux itinéraires
- Analyser les cartes des réseaux
- Assurer une harmonisation optimale du transport en commun et des déplacements à pied, en vélo ou à l’aide d’autres réseaux de mobilité
Payez au fur et à mesure! Notre contrat vous permet d’utiliser et de payer nos services en fonction des besoins. Nous vous aiderons à vous adapter facilement à la nature changeante de votre système.
WATT’s transit consultants are experts at determining how to improve existing transit to deliver greater community value. We undertake transit feasibility studies that thoughtfully consider how new partnerships, services (including on-demand transit), and existing community resources can be used to meet the unique travel needs of Indigenous communities, small towns, and rural areas.
Grounded in engagement with the community and analysis of existing transit and transportation systems, our experts provide recommendations and approaches to improve transportation options.
Beyond just the big picture, our Master Plans and Feasibility Studies provide the practical details and direction needed to move transit forward, including:
- Service options
- Phasing
- Operating and capital cost projections
- Vehicles
- Infrastructure
- Fare structure
- Governance/operating models
- Supporting policies and measures
With our expertise, your community will have the confidence to introduce or improve your transit network.
Plans directeurs et études de faisabilité
Les consultants en transport en commun de WATT appliquent leur expertise pour améliorer les services afin d’apporter une plus grande valeur à la communauté. Nos études de faisabilité analysent de manière réfléchie la façon dont les nouveaux partenariats et services (y compris ceux de transport en commun sur demande) et les ressources communautaires existantes peuvent être mis à profit pour répondre aux besoins uniques de déplacement des communautés autochtones, des petites villes et des zones rurales.
Nos spécialistes consultent la communauté et examinent attentivement les systèmes existants pour ensuite recommander des améliorations et des approches éclairées.
Au-delà de la vue d’ensemble, nos plans directeurs et nos études de faisabilité fournissent les détails pratiques et les orientations nécessaires pour faire avancer le transport en commun, notamment :
- Options de services
- Approches de mise en œuvre progressive
- Projection des coûts d’exploitation et d’immobilisation
- Véhicules
- Infrastructures
- Structure de tariffication
- Modèles de gestion et d’exploitation
- Politiques et mesures de soutien
Profitez de notre expertise pour prendre des décisions en toute confiance au moment d’établir un réseau de transport en commun ou d’améliorer votre réseau actuel.
Whether small system changes or whole network restructurings, WATT’s transit team offers expertise in assisting communities to successfully implement new services.
Our team can provide targeted project management assistance as needed, or we can provide comprehensive implementation assistance. Our implementation support services include:
- Managing project timelines and critical paths
- Developing strategic communications
- Revising customer information materials
- Transit service rebranding
Behind the scenes, we can also assist your community in:
- Confirming new routes
- Developing schedules
- Creating operator training plans
- Providing the operational know-how to help manage change
On the day of the big launch, our team is right there beside your own to help manage customer outreach and make sure everything goes as smoothly as possible.
Soutien à la mise en œuvre
Qu’il s’agisse de changements mineurs ou de la restructuration complète d’un réseau, l’équipe de transport en commun de WATT facilite la mise en œuvre réussie de nouveaux services.
Dans certains cas, notre équipe fournit un appui ciblé à la gestion d’un projet particulier, tandis que dans d’autres cas, elle prend entièrement en main la mise en œuvre. Faites appel à WATT pour garantir une exécution sans faille :
- Fixer les échéances et établir les chemins critiques
- Élaborer des communications stratégiques
- Revoir la documentation d’information pour les usagers
- Renouveler l’image de marque du service de transport en commun
En arrière-scène, nous pouvons également aider votre communauté à :
- Confirmer les nouveaux circuits
- Établir des horaires
- Adopter des plans de formation pour les chauffeurs
- Faciliter la gestion du changement sur le plan opérationnel
Le jour du grand lancement, notre équipe sera à vos côtés pour faciliter la liaison avec les usagers et vous permettre de prendre le meilleur départ possible.
Creating lovely, functional infrastructure is key to attracting customers, building better communities, and giving transit the space and place it needs to be reliable.
We leverage WATT’s expert design team to help with modelling, conceptual design, and costing for:
- Multimodal hubs
- RapidBus stations
- Corridor improvements
- Intersection priority measures
- Passenger-friendly bus stops
As many infrastructure projects are also eligible for provincial and federal funding, our team also helps municipalities create multi-year capital plans and can support funding applications – yet another value-add from WATT’s Transit team that can help take your project all the way from idea to infrastructure!
Conception d’infrastructures
Des infrastructures attrayantes et fonctionnelles incitent les usagers à opter pour le transport en commun et constituent un atout pour la communauté. Ces aménagements physiques soutiennent également la fiabilité des services.
L’équipe de conception de WATT possède une expertise en modélisation, en conceptualisation et en détermination des coûts dans une variété de domaines:
- Carrefours multimodaux
- Stations des circuits d’autobus rapides
- Amélioration des corridors de transport en commun
- Aménagement des intersections pour la circulation prioritaire
- Arrêts d’autobus accueillants pour les usagers
Dans bien des cas, les projets d’infrastructures sont admissibles à un financement provincial et fédéral. Notre équipe aide les municipalités à élaborer des plans d’immobilisations pluriannuels et à préparer des demandes de financement. Voilà une autre façon dont l’équipe de WATT aide les projets de transport en commun à se concrétiser, de l’idée initiale aux touches finales!
Black Diamond + Turner Valley Community Transportation Study
(2018-2021)
Client: Towns of Black Diamond and Turner Valley
Location: Diamond Valley, AB
View Project Details – English
Étude sur le transport communautaire à Black Diamond et Turner Valley
(2018 à 2021)
Client: Municipalités de Black Diamond et Turner Valley
Location: Diamond Valley (Alberta)
Red Deer Transit
(2018-2021)
Client: City of Red Deer
Location: Red Deer, AB
View Project Details – English
Conseil en transport en commun pour la ville de Red Deer
(2019 à 2021)
Client: Ville de Red Deer
Location: Red Deer (Alberta)
Transit Redevelopment Strategy and Rapid Transit Corridor Planning
(2021-2022)
Client: Regional District of Nanaimo
Location: Nanaimo, BC
View Project Details – English
Conseil en transport en commun pour la ville de Red Deer
(2021-2022)
Client: District régional de Nanaimo
Location: District régional de Nanaimo (Colombie-Britannique)
Greater Sudbury Transit Action Plan, Service Implementation & Infrastructure Strategy
(2017-2019)
Client: City of Greater Sudbury
Location: Greater Sudbury, ON
View Project Details – English
Shilpa Panicker, MUEP, B.Arch
Transit Lead
Transportation | Vancouver, BC
Phone: 778-309-1253
spanicker@wattconsultinggroup.com
With 15 years’ experience spanning transit agencies in Arizona, BC Transit systems like Kamloops and Prince George, Vancouver’s TransLink, Shilpa’s recent work has included leading the Pemberton Valley Local Transit Feasibility Study, development of on-demand alternatives for the City of Red Deer, developing public transportation options for BC’s Southern Gulf Islands, and leading a feasibility study and service implementation for the City of Yellowknife. In addition to co-leading WATT’s transit practice, her other areas of focus include on-demand transit, service optimization, and schedule and vehicle assignment analysis to support fleet electrification.
Tania Wegwitz, MCIP, RPP
Principal, Transportation
Transportation | Victoria, BC
Phone: 250-388-9877 ext. 434
twegwitz@wattconsultinggroup.com
Tania brings 27 years’ experience in transit planning, scheduling and engagement and has worked with over 90 communities in five provinces and territories to plan new service, optimize existing transit systems and create phased implementation strategies. Prior to joining WATT in 2016, she was BC Transit’s Manager of Planning where she oversaw the long-term planning and service implementations for all 54 transit systems in BC outside of Metro Vancouver. As the co-lead of WATT’s transit practice, some of her other areas of expertise include infrastructure design processes, transit operational reviews, governance, strategic communications, engagement processes with front-line staff, paratransit service policy, transit planning with Indigenous communities, and strategic planning.
Andrew Martin
Senior Transportation Planner
Transportation | Victoria, BC
Phone: 236-969-3775
amartin@wattconsultinggroup.com
Andrew is a Senior Transportation Planner with over 10 years of experience supporting communities through data-driven transportation planning. His work focuses on helping municipalities develop effective transit and active transportation policies by combining traditional planning practice with data science and visualization techniques. Andrew is particularly interested in access-to-opportunity analysis, transit network management, bus speed and reliability, and enabling communities to use open data to better understand and improve their transportation systems.
Andrew holds a Master of Community and Regional Planning from the University of Oregon (2017). From 2022 to 2025, he served as a committee member on the Transportation Research Board’s Standing Committee on Transit Data, contributing to research and best practices in transit performance and analytics. He is passionate about creating safe, attractive, and convenient transportation options that allow people to walk, bike, and use transit as part of their daily lives. Andrew is motivated by work that delivers tangible benefits for individuals and strengthens communities.
Lainy Stevenson
Senior Transportation Planner
Transportation | Nanaimo, BC
Phone: 250-613-6365
lstevenson@wattconsultinggroup.com
Lainy brings nine years of experience in active transportation, multimodal mobility, and public transit planning. With a strong commitment to creating sustainable and people-centred transportation networks, she is an aspiring Professional Transportation Planner (PTP) who thrives on helping communities shift toward walking, cycling, and transit.
Lainy holds a Master of Community Planning from Vancouver Island University, along with a Bachelor of Political Science and a Certificate in Local Government Administration from the University of Northern British Columbia. Before joining WATT, she served as Superintendent of Transit Planning and Scheduling with the Regional District of Nanaimo, where she advanced service expansion and accessibility initiatives across the region. She is currently leading the Active Transportation Plan for the District of Lantzville, integrating innovative mobility strategies that maintain the community’s rural character while enhancing connectivity. Passionate about building healthier, low-emission communities, Lainy is inspired by the opportunity to support clients nationwide through thoughtful, practical solutions that improve how people move and connect.
Mallory Lowes
Transportation Planner
Transportation | Calgary, AB
Phone: 236-953-3237
mlowes@wattconsultinggroup.com
Mallory is a Transportation Planner with a passion for building systems that connect people to the things that matter most. With a Master of Community Planning and a BA Honours in Sociology from Vancouver Island University, Mallory brings a strong foundation in equitable, people-focused planning. Her experience spans transit feasibility studies, active transportation, parking and transportation demand management, and public engagement.
Mallory has contributed to meaningful projects like the West Coast Transit Implementation, which introduced transit service to the west coast of Vancouver Island—connecting communities including Tofino, Ucluelet, Long Beach, and several Indigenous communities.
Sophie Eckard
Transportation Planner
Transportation | Victoria, BC
Phone: 250-388-9877 ext. 459
seckard@wattconsultinggroup.com
Sophie is a Transportation Planner with expertise in transit, active transportation, and parking demand analysis. Sophie is passionate about helping build environmentally and socially sustainable communities, connecting people to their needs through more transportation choice, and learning from the unique perspectives of every community she works with. She values WATT’s collaborative environment, where she’s continually inspired by the opportunity to learn, grow, and make a positive impact.
She holds a Bachelor of Commerce in Service Management from the University of Victoria and spent a semester abroad in Copenhagen, where she studied and experienced one of the world’s best transportation systems. Sophie has also completed training through the International Association of Public Participation (IAP2) and in Gender-Based Analysis Plus (GBA+).
Matthew Lilly
Transportation Planner
Transportation | Victoria, BC
Phone: 250-388-9877 ext. 424
mlilly@wattconsultinggroup.com
Matthew is a Transportation Planner with seven years of experience specializing in active transportation, GIS, data processing, research analysis, parking demand management, and transit network analysis. His educational background bridges environmental management and geography, with a strong focus on sustainable mobility. Matthew has contributed to a wide range of impactful projects, including the City of Langford Downtown On-Street Parking Management Strategy, Mission Recreation Park Parking Management Strategy, and the City of Delta’s Multi-Unit Residential Parking Study.
Driven by a passion for sustainability and equity, Matthew is committed to promoting non-vehicle-based transportation as a means to create more inclusive and opportunity-rich communities. He appreciates WATT’s brilliant and dedicated team and the shared commitment to meaningful, client-centered work.